Applicability
These general terms and conditions apply to all offers, orders and agreements regarding products offered on the website of CrazyCrochetCatlady Webshop.
Company information
CrazyCrochetCatlady is a trade name of CrazyCrochetCatlady, located at Kraatsweg 66, 6732AM Harskamp, registered with the Chamber of Commerce under number 66909406 and with VAT identification number NL002184343B73.
Orders and Agreements
3.1. An agreement is concluded when an order has been placed via the website of CrazyCrochetCatlady Webshop and this order has been confirmed by CrazyCrochetCatlady Webshop.
3.2. CrazyCrochetCatlady Webshop reserves the right to refuse, cancel or impose additional conditions on the execution of an order without giving reasons.
Prices and Payments
4.1. All prices on the website of CrazyCrochetCatlady Webshop are stated in euros and include VAT unless otherwise stated.
4.2. Payment must be made via the payment methods offered during the ordering process on the CrazyCrochetCatlady Webshop website.
4.3. If payment is not made on time, CrazyCrochetCatlady Webshop reserves the right to cancel the order or suspend further delivery until payment is received.
Delivery
5.1. CrazyCrochetCatlady Webshop strives to deliver orders to the customer immediately after purchase (automated).
Returns and Right of Withdrawal
6.1. Digital products are delivered immediately after purchase via download or access to online content. Given the immediate delivery of digital products and the fact that performance of the contract often starts immediately after purchase, right of withdrawal does not apply once the order is placed.
6.2. In case of technical problems with a digital product, we request the buyer to contact CrazyCrochetCatlady Webshop for an appropriate solution. We strive to resolve technical issues as quickly as possible.
Warranty and Liability
7.1. CrazyCrochetCatlady Webshop guarantees that the delivered products comply with the agreement and with the specifications stated in the offer.
7.2. The liability of CrazyCrochetCatlady Webshop is limited to the amount of the order in question and in no case exceeds the invoice amount.
Complaints
8.1. Complaints about products or the execution of the agreement should be reported in writing to CrazyCrochetCatlady Webshop as soon as possible, but no later than 7 days after receipt of the products.
8.2. CrazyCrochetCatlady Webshop will deal with complaints as soon as possible and strive for an appropriate solution.
Privacy
9.1. CrazyCrochetCatlady Webshop handles personal data with care and complies with applicable privacy laws.
9.2. Personal data is used exclusively for the fulfillment of orders and is not provided to third parties without the consent of the data subjects.
Final Provisions
10.1. All agreements and disputes relating to these general terms and conditions are governed by Dutch law.
10.2. Disputes between the parties will initially be submitted to the competent court in the district where CrazyCrochetCatlady Webshop is located.
These terms and conditions were last updated on 3-5-2024 and may be modified by CrazyCrochetCatlady Webshop at any time.
